Privacy policy

Privacy Policy

Effective Date: April 2026
Business: Karved Concepts, LLC | 1311 Commerce Lane Suite 4, Jupiter, FL 33458
Contact: hello@karvedconcepts.com | (561) 899-8008

Karved Concepts, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit karvedconcepts.com or place an order with us.

Information We Collect

When you interact with our store, we may collect the following types of information:

Contact information: name, email address, phone number, and shipping/billing address — collected when you place an order or contact us
Payment information: processed securely through Shopify Payments, which is PCI-DSS compliant. We do not store, transmit, or have access to your full credit card number.
Order details: products purchased, quantities, customization specifications, and order history
Custom artwork: design files, logos, or images you upload for custom orders
Device and usage data: IP address, browser type, pages visited, and referring URL — collected automatically through cookies and Shopify analytics
Communications: messages you send us via email, contact form, or phone

How We Use Your Information

To process, produce, and fulfill your orders
To send order confirmations, shipping notifications, and tracking information
To respond to customer service inquiries and resolve disputes
To send marketing emails and promotions if you opt in (you may opt out at any time)
To improve our products, services, and website experience
To detect and prevent fraud or unauthorized transactions
To comply with applicable laws and legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted service providers necessary to operate our business:

Shopify Inc. — our e-commerce platform (order processing, payments, store operations)
Shipping carriers (USPS, UPS) — to deliver your order
Payment processors — for secure payment handling
Email service providers — for transactional and marketing emails
Google — analytics and advertising services (may use cookies; you can opt out via Google’s tools)

All third-party service providers are contractually required to protect your information and may not use it for their own marketing purposes.

Custom Artwork & Design Files

Design files, logos, and images you submit for custom orders are stored securely and used solely to fulfill your order. We do not share, sell, or use customer artwork for any other purpose. Files may be retained for a limited period to assist with reprints, replacements, or reorders.

Cookies

Our website uses cookies to enhance your shopping experience, remember cart contents, and analyze site traffic. You can disable cookies through your browser settings, though some site features may not function correctly without them. By continuing to use our site, you consent to our use of cookies.

Your Rights (California — CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect and how it is used
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@karvedconcepts.com.

Your Rights (EU/UK — GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or erase your personal data, and the right to data portability. To make a request, contact us at hello@karvedconcepts.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for a minimum of 5 years for tax and legal compliance purposes.

Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all pages. Our store is hosted on Shopify’s PCI-compliant infrastructure. No method of internet transmission is 100% secure; however, we take every reasonable precaution to protect your data.

Contact Us

For data access requests, corrections, deletions, or privacy-related questions:

Email: hello@karvedconcepts.com
Phone: (561) 899-8008
Mail: Karved Concepts, LLC, 1311 Commerce Lane Suite 4, Jupiter, FL 33458

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.